Contact Information

Trader / Operator

BenoCode s.r.o. (trading as Svetlana Lampe)
Registered office: Rázusova 6, 949 01 Nitra, Slovak Republic
Company registration number (IČO): 55 920 918
VAT identification number: SK2122131110
Registered with the Commercial Register of the District Court Nitra, Section: Sro, Insert No.: 62043/N

How to Reach Us

General enquiries: [email protected]
Order support: [email protected]
Telephone: +421 910 610 892 (international rates apply)
Postal address: BenoCode s.r.o., Rázusova 6, 949 01 Nitra, Slovak Republic

Customer Service Hours

Monday – Friday: 9:00 – 17:00 Central European Time (CET / CEST). We aim to respond to all written enquiries within two (2) business days.

Out-of-Court Dispute Resolution (ADR)

If you are a consumer resident in the European Union and you are not satisfied with the way we have handled your complaint, you may submit a request for alternative dispute resolution (ADR) to the relevant authority:

• Slovak Trade Inspection (Slovenská obchodná inšpekcia): Inšpektorát SOI pre Nitriansky kraj, Staničná 9, P. O. BOX 49A, 950 50 Nitra 1, Slovakia. www.soi.sk
• Or any other entity listed in the register of approved ADR bodies maintained by the Ministry of Economy of the Slovak Republic.